lo and behold, after a month of harassing people and getting no response via email or phone, it was finally discovered that the company i was told to use for a service that we absolutely require can not, in fact, perform said service.
as opposed to the extremely helpful and punctual company specializing in this area which i was forced to tell we will not require their services.
next week's project, of course, is me going to the original place and set up installation dates and changeover to their service now that i have proven, once again, if i do a couple weeks research on something this is a more accurate method than "boss picks company name out of a fucking hat".
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